Privacy Policy

Welcome to Azekum! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with Google Merchant Center standards.

1. Scope of Our Privacy Policy

This Privacy Policy applies to the “personal information” that Azekum collects when you interact with us, including visiting our website, registering an account, placing orders, or communicating with us. By “personal information,” we mean any information that identifies, relates to, or can be associated with you. Please note, we do not control the privacy practices of external websites or applications.

2. Information We Collect

The data we collect depends on your interactions with us. Below are examples of the types of personal information we gather and how we use it:

Account Registration

  • Information Collected: Name, email address, date of birth (optional), zip code (optional), internet and network activity (e.g., cookies, browser visits).
  • Purpose: To create and maintain your account, store preferences, and facilitate future purchases.

Communications With Us

  • Information Collected: Name, contact details (email or phone), and any other information you provide during inquiries or feedback.
  • Purpose: To respond to your requests, improve our services, and personalize your experience.

Promotional Communications

  • Information Collected: Email address, phone number, and interaction data (e.g., how you engage with emails).
  • Purpose: To send offers, discounts, and updates, and analyze engagement for better marketing.

Purchases

  • Information Collected: Name, shipping address, billing address, payment information, email, and internet activity.
  • Purpose: To process your orders, provide receipts, and send order updates.

Payments

Public Forums

  • Information Collected: Reviews, comments, and other user-generated content you share on our platforms or social media.
  • Purpose: To understand user opinions and improve our services.

3. How We Use Your Personal Information

In addition to the purposes outlined above, we use your personal information to:

  • Provide access to our website and services.
  • Fulfill your requests and process returns.
  • Notify you about orders, promotions, and updates.
  • Detect and prevent fraud or unauthorized activities.
  • Gather your feedback to enhance our offerings.

4. Sharing Your Personal Information

We do not sell or share your personal information without your consent, except when required by law or for operational purposes, such as:

  • Payment processing by third-party providers.
  • Legal obligations or investigations.

5. Securing Your Information

We employ robust measures to protect your personal information, including:

  • Technical safeguards like encryption and secure access controls.
  • Regular security reviews and audits.
  • Policies to ensure secure disposal of sensitive information.

6. Data Retention

  • Comments and their metadata are stored indefinitely to recognize follow-up interactions.
  • User account data is retained until the account is deleted. Users can view, edit, or delete their data, except usernames.

7. Your Rights

You have the right to:

  • Request an export of your personal data.
  • Request deletion of your personal data, except information retained for legal or administrative purposes.

For requests, contact us at [email protected].

8. Automated Data Checks

Visitor comments may be screened through automated spam detection services to ensure a safe and reliable experience.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review it regularly.

Contact Us: If you have any questions or concerns about this Privacy Policy, feel free to contact us at [email protected].