Last updated: June 5, 2025
At Azekum, we’re committed to delivering your order with care, speed, and transparency. This Shipping Policy explains our handling times, delivery estimates, shipping fees, and service areas.
✅ Our Commitment
We know how important reliable shipping is. That’s why we work hard to provide accurate delivery timelines, fair shipping fees, and full tracking support for every order.
🕒 Estimated Delivery Time
The total delivery time includes both order processing and shipping transit:
| Stage | Timeframe |
|---|---|
| Handling Time | 2–5 business days |
| Transit Time | 7–10 business days |
➡️ Total Estimated Delivery Time: 9 to 15 business days (Handling + Transit)
Business days refer to Monday through Friday, excluding U.S. holidays.
⏱️ Order Processing (Handling Time)
- Order Cut-Off Time: 2:00 PM PST (Los Angeles Time)
- Orders placed before 2:00 PM are processed the same business day.
- Orders placed after 2:00 PM are processed the following business day.
- Handling Time: Estimated 2–5 business days depending on order volume.
🚛 Shipping Schedule & Transit Time
- Orders are shipped Monday through Friday, excluding holidays.
- We partner with carriers like USPS, YunExpress, and other logistics providers.
- Transit Time: Estimated 7–10 business days from the day your package is shipped.
Please note that transit times may vary depending on destination, weather, and carrier performance.
💸 Shipping Fees Based on Quantity
Shipping fees are calculated based on the number of items in your cart. The more items you order, the better the shipping value.
| Items Ordered | Shipping Fee (USD) |
|---|---|
| 1 item | $5.99 |
| 2 items | $7.98 |
| 3 items | $9.97 |
| 4 items | $11.96 |
| 5 items | $13.95 |
| 6 items | $15.94 |
| 7 items | $17.93 |
| 8 items | $19.92 |
| 9 items | $21.91 |
| 10 items | $23.90 |
| 11+ items | $25.89 (Flat Rate) |
Shipping costs are automatically calculated and displayed at checkout.
🌍 Shipping Locations
We currently ship to:
- All 50 U.S. states
- U.S. territories (Puerto Rico, Guam, etc.)
- APO/FPO/DPO military addresses
❌ We do not offer international shipping at this time.
📦 Order Tracking
Once your package ships, you will receive a tracking number via email.
You can use the tracking link to monitor your order’s progress in real time.
If your tracking number doesn’t update for more than 7 business days, please contact us for assistance.
❗ Address Issues & Delivery Failures
Please ensure your shipping address is correct before placing an order.
We are not responsible for:
- Incomplete or incorrect addresses
- Missed delivery attempts
- Packages refused by recipient
If your package is returned to us due to address errors or failed delivery, we will reach out to arrange redelivery (additional shipping fees may apply).
🔁 Lost or Delayed Packages
If your order is significantly delayed or appears lost:
- Contact us at support@azekum.com within 30 days of your order date.
- We’ll investigate with the carrier and offer a solution (e.g., replacement or refund) based on the case.
❓ Frequently Asked Questions
Q: Do you ship internationally?
A: No, we only ship within the U.S. and its territories.
Q: Can I track my order?
A: Yes! You’ll receive a tracking number by email once your order ships.
Q: Can I change my address after ordering?
A: We can only update the address before your order is shipped. Please contact us ASAP.
📩 Need Help?
If you have questions about shipping, delivery times, or tracking, we’re here to help.
📧 Email: support@azekum.com
🕘 Hours: Monday – Friday, 9:00 AM – 5:00 PM PST